Browser checks
Refresh, try a private window, clear cookies for the official site, disable extensions, or test another browser.
Network checks
VPNs, work networks, school networks and ad blockers can interfere. Try a different network only if your policy allows it.
Account and limits
If you hit a usage cap, wait for reset or use official alternatives. Do not create duplicate accounts to bypass limits if that violates terms.
How to use this page
Use this page as a decision checkpoint. First verify whether you need the official ChatGPT website, then decide whether you need login help, safety checks, app guidance, alternatives, paid-plan advice, troubleshooting or privacy guidance.
What to verify on official pages
For accounts, pricing, limits, apps, policy, data controls and billing, always verify on official provider pages. Guides can explain the workflow, but the provider controls the final terms.
Common mistakes
Do not search for a login every time if you can bookmark the official URL. Do not assume that a tool with ChatGPT in the name is operated by OpenAI.
When alternatives make sense
Alternatives can help when ChatGPT is down, when you need citations, when you work in Google or Microsoft products, when you need a different writing style, or when you want to compare several models side by side.
A safer workflow
Keep sensitive data out of random tools, separate personal and work accounts, check company policy before uploading files, and verify important facts before publishing or sending any AI-assisted output.